Computer Installation / Setup
Not sure what to do with your new computer? Let us handle
it. We will uncrate and setup all equipment including monitor,
computer, keyboard, mouse, speakers, and any additional
peripherals shipped with the computer.
As an additional service, we will go through the start-up
procedure and get through the initial settings and questions
that are associated with first time starts. We will also
go ahead and check for updates, install anti-virus and adware
software so that you are protected from day one.
Tech Bench Service - Flat Fee:
$79.99
On-Site Service:
$99.99 / hour
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Virus and Adware Removal
Computer viruses and adware are Internet hazards that can
lead to some of the biggest issues on a computer. They come
from a large number of sources and can seem legitimate on
the surface but can create hardware, software and security
issues on an infected machine.
Our technicians are well versed in virus and adware detection
and removal on any computer system. We have an assortment
of software and procedures that will root out and remove
any infection on any computer. In addition to the removal
of the infection, we also provide free versions of Grisoft
AVG and Adware. If you wish to install alternative Anti-Virus
or Adware solution, we can obtain licensing for you at the
retail rate for that software.
All registered/paid versions of software that are provided
by the client must have proper licensing.
Tech Bench Service - Flat Fee:
$79.99
On-Site Service:
$99.99 / hour
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Virus and Adware Protection
Virus and Adware protection is essential in making sure
that your computer will have a long and reliable life. We
provide installation and system setup for a variety of protectoin
solutions.
We typically install a free version of Grisoft AVG and
Lavasoft Adaware and run the initial scan and removal of
any found threats or infections during all protection services.
If you wish to install alternative Anti-Virus or Adware
solution, we can obtain licensing for you at the retail
rate for that software.
All registered/paid versions of software that are provided
by the client must have proper licensing.
Tech Bench Service - Flat Fee:
$79.99
Remote Service - Flat Fee:
$59.99
On-Site Service:
$99.99 / hour*
Please note that virus scans can take quite
a while depending on the number of files on a machine. While
we do offer this service On-Site, it may go over the 1 hour
mark. We generally suggest that this service be a Tech Bench
service.
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Computer and Laptop Repair
Whether your machine just won't start up, or you have the
dreaded blue screen error, we can get your computer back
in working order! We also specialize in laptop repair for
PCs and Macs!
Computer problems come in a variety of types and show an
even larger number of symptoms. We have the experience and
knowledge needed to deal with any problem. Give us a call
today and speak with a technician regarding your specific
problem. We are happy to help!
Tech Bench Service - Flat Fee:
$79.99
On-Site Service:
$99.99 / hour
Prices do not include parts. We
can procure parts 2 ways, locally which will run retail
prices but provides a faster general turn time, or we can
order them wholesale for a cheaper overall expense. Your
technician will notify you of your options at the proper
time.
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Performance
Tune-Ups
Over time, computers can become bogged down by a number
of things including software, temporary files, and even
general clutter. Our performance Tune-Ups look at a large
number of computer slow down causes and works to clean them
up.
Is your computer taking longer than normal to start up?
Does it take more than it used to loading a program?
Does your computer feel generally sluggish?
We can help! We go through your computer and remove temoprary
files that tend to build up over time. We also perform standard
maintenance on the computer itself including removing unneccesary
programs that are set to start automatically. Overall, you
will see improvements in the time needed to start your computer
and its overall responsiveness in day to day usage.
Tech Bench Service - Flat Fee:
$79.99
Remote Service - Flat Fee:
$59.99
On-Site Service:
$99.99 / hour
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Computer and Laptop Upgrades
Upgrading your computer is a cheaper alternative to purchasing
a new computer and extends the life span of your existing
machine. We offer a full range of computer upgrades from
hard drive to memory and video to processor, we do it all!
Video Card Upgrades:
Upgrading your video card is a great to way speed up and
increase the quality of streaming video, games, and in some
cases the general responsiveness of your computer. This
is a Desktop upgrade only.
Memory (RAM) Upgrade:
This is an essential upgrade for any sluggish machine.
More memory means easier multi-tasking and quicker response
times from any machine. This is even more important when
upgrading to newer versions of Windows. Are you running
Vista? Do you have enough memory? Call us today and we can
get your computer running faster and smoother.
Sound Card Upgrades:
Every computer comes with speaker ports, but why stop there?
Computers today can have the same phenomenal quality of
sound as expensive home theater systems for a lot less!
This is great for gaming and multimedia purposes in the
home and office. Laptop upgrades generally require the addition
of a removable PCI card.
Hard Drive Upgrades:
More space is always a good thing! We can upgrade your
computer to add even more space for your work, photos, music,
and movies. Hard drive upgrades come in two flavors:
Processor / Motherboard Upgrades:
These are listed together as about half of our installs
are on older machines where the upgrade potential of the
original motherboard is below where the client wishes to
be. We offer upgrade for processors on orignal motherboards
as well as complete motherboard and processor replacement.
This service includes the upgrade as well as installation
of all appropriate drivers and testing to ensure system
stability. This is currently a Desktop upgrade only.
Tech Bench Service - Flat Fee:
$79.99
On-Site Service:
$99.99 / hour
Memory Upgrade - On-Site:
$35.99
Hard Drive Upgrade (Primary Drive)- Tech
Bench:
Includes back-up of requested files, OS install, and
2 software installs
$99.99
Additional Software Installation: $19.99/each
Prices do not include parts. We
can procure parts 2 ways, locally which will run retail
prices but provides a faster general turn time, or we can
order them wholesale for a cheaper overall expense. Your
technician will notify you of your options at the proper
time.
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Custom Computer Building
Buying a computer can be a daunting task. Let us help!
We use high quality parts to ensure that your machine will
have a long reliable life regardless of whether you're looking
for a machine to access the Internet or a cutting edge performance
powerhouse.
How It Works:
Custom computer building services start with an over the
phone consultation so that we can pin point exactly what
you need in a computer. Once this is done, we will spec
out and provide a quote on the cost to build including parts,
labor and software licensing. We may also provide an optional
list of upgrades from the original quote so you have some
additional choices. Once you approve the build, we will
move into the build phase.
Since we can buy parts locally and wholesale, the build
phase may vary in time depending on your choices. Most builds
only take 2 business days unless additional shipping time
is needed for parts.
Tech Bench - Flat Build Fee:
$99.99 + cost of parts
Bundle On-Site Setup - Flat Rate:
$49.99
Please note that licensing for Windows
may be provided by the customer at no additional cost. If
this is not available, the license fee will be added to
the build price at the time of quotation.
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Wireless Setup and Security
Wireless connections are the most popular and convenient
way to connect to other computers and the Internet. They
can also be some of the most confusing to setup, especially
when dealing with security. We simplify the whole process
and setup your computers so that you have a safe, secure
connection in your home or business.
We provide sales and installation of wireless routers,
installation of client provided routers and security setup
on existing wireless systems. We will also walk you through
how to add additional computers to the network and provide
a write-up of all router settings.
On-Site Service:
Includes secure connection of up to 5 PCs
$79.99
$7.99 per additional PC
Security Setup on Existing Wireless System
(On-Site):
Includes secure connection of up to 5 PCs
$49.99
$7.99 per additional PC
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Printer and Peripheral Setup
Do you have a new printer, digital camera, scanner or other
gadget that you need to hook up to your computer? Give us
a call. We will come out to your location and install all
software and connect any peripheral that you have. We will
also give you a quick walkthrough on usage for most installed
items.
Peripherals Supported:
On-Site Service:
$79.99
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Software Installation
We offer a full range of software installation services.
Each piece of software is unique and has a different procedure
that is followed when installing it onto a machine. Let
us take care of it for you!
We provide installation of client provided software programs
that have proper licensing as well as sales and installation
of software such as Microsoft Office, Adobe, AV, Anti-Virus,
and other programs. Call for more information.
Tech Bench Service - Flat Fee:
$39.99
Remote Service - Flat Fee:
$24.99
On-Site Service:
$69.99 / hour
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Business
Services
In addition to our standard computer repair services we
also offer a full range of business services to meet any
need. Business services can generally run the gamut of computer
setup, server maintenance, computer and server backup and
more.
Services Include:
Wired Network Installation and Expansion
Wireless Network Installation and Integration
New Workstation Builds
Workstation Installations
Workstation Maintenance
Network Planning
Server Maintenance and Updating
Server Upgrades
Server Installation
Router, Switch, and Firewall
Software Installation
Please note that most non maintenance jobs are quoted based
on need. The pricing below reflects the general pricing,
however may not hold for each job.
Tech Bench Service - Flat Fee:
Available for certain services only.
$79.99
Remote Service:
$79.99 / hour
On-Site Service:
$99.99 / hour
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